Fb77 my's Terms & Conditions — Complete Guide

These Terms and Conditions apply to the use of the fb77 my platform (website and mobile app). fb77 my is an internationally licensed online betting platform serving Bangladesh and various other countries across Asia.

These Terms & Conditions have been written in Bengali to ensure Bangladeshi users can easily understand them. However, in the event of any legal dispute, the English version shall be considered the governing document.

1.1 Eligibility Criteria

• Users must be at least 18 years of age.
• You must register the account in your own name — not on behalf of anyone else.
• Each individual may hold only one account.
• Fb77 my cannot be used from countries where online betting is prohibited by law.

1.2 Platform Rights

Fb77 my reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Providing accurate and truthful information is mandatory when registering at fb77 my. Accounts created with false information may be terminated at any time and any balance may be forfeited.

2.1 Required Information

• Full Name (as per National ID)
• Active Mobile Number
• Date of Birth (supporting documents may be requested)
• Valid Email Address
• Current Address

2.2 KYC Verification

For withdrawals above a certain amount, fb77 my may require you to complete KYC (Know Your Customer) verification. This involves submitting a photo of your national ID or passport along with proof of your current address.

2.3 Account Security

Never share your password with anyone. If you notice any unauthorized access to your account, contact the fb77 my support team immediately. The account holder is responsible for all activity on their account.

Fb77 my offers a variety of bonuses and promotions, each with its own terms and conditions that should be read carefully before claiming.

3.1 Welcome Bonus

• Up to 100% bonus available on your first deposit.
• A minimum deposit of ৳500 is required to receive the welcome bonus.
• Bonus turnover requirement: 5x the bonus amount.
• Bonus validity period: 30 days from the date of issue.
• Multiple bonuses cannot be claimed by the same person, household, device, or IP address.

3.2 Reload Bonus & Weekly Offers

Reload bonuses are available on specific days each week. The terms may differ from the main bonus and are clearly stated on each offer's page.

3.3 Accumulator Bonus

All financial transactions on fb77 my are processed through secure, encrypted channels.

4.1 Deposits

• Minimum deposit: ৳100
• Maximum single deposit: ৳5,00,000
• Supported methods: Mobile Pay, Nagad, Rocket, Upay, Bank Transfer
• Deposits are typically credited to your account within 5–15 minutes.
• No deposit fees.

4.2 Withdrawal

• Minimum Withdrawal: ৳500
• Maximum Daily Withdrawal: ৳2,00,000
• Processing Time: 3–6 hours (standard), 1 hour (VIP members)
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawals may be delayed if the bonus turnover requirement has not been met.

4.3 Rejected Withdrawals

Fb77 my reserves the right to place a hold on withdrawal requests if KYC verification is incomplete, suspicious activity is detected, or bonus conditions have not been fulfilled.

The following rules must be observed when placing bets on fb77 my.

5.1 Bet Validity

• Once a bet confirmation is received, it is final — cancellations are generally not possible.
• Fb77 my reserves the right to void any bet placed on odds that resulted from an obvious technical error.
• Pre-match bets must be placed before the match begins.

5.2 Maximum Bet Limit

A maximum bet limit applies to each event and may vary depending on the event type, market, and membership tier.

5.3 Live Betting

• In live betting, odds change in real time.
• The Cash Out feature may not be available on all matches.
• Fb77 my is not liable for any bets that fail to process due to connection issues.

5.4 Match Cancellation or Postponement

If a match is cancelled or abandoned, the stake for the relevant bet will be refunded. For accumulators, the cancelled leg will be counted at odds of 1.0.

The following activities are strictly prohibited on fb77 my. Any violation may result in account closure and forfeiture of your balance.

• Multiple Accounts: Users may not hold more than one account.
• Bonus Abuse: Any attempt to exploit the system to claim bonuses is strictly prohibited.
• Arbitrage Betting: Placing opposing bets across multiple platforms simultaneously to guarantee a profit is strictly prohibited.
• Match Fixing: All fraudulent or unethical betting activity is strictly prohibited.
• Underage Use: You must not allow anyone under the age of 18 to access or use your account.
• Hacking & Cyber Attacks: Any attempt to bypass the platform's security is a punishable offence under applicable law.
• Money Laundering: Using fb77 my as a channel for any illegal financial transactions is strictly prohibited.

Fb77 my believes that betting is for entertainment purposes only. We want every member to enjoy the platform in a safe and responsible way.

7.1 Protection Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will automatically stop once you have reached a specified loss amount.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Use this option if you want to take a permanent break from betting.
• Reality Check: Receive periodic reminders.

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Fb77 my may suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Registration with false or inaccurate information.
• Failure to complete KYC verification or provide the required documents.
• Suspicious financial transactions or bonus abuse.
• Being identified as a minor.

8.1 Balance Refund

Upon account termination, actual deposited funds (excluding bonuses) will be refunded, unless the account is found to be involved in fraudulent activity.

For any dispute or complaint, fb77 my follows a clearly defined resolution process.

9.1 How to Submit a Complaint

1. Start by contacting fb77 my via live chat or email support.
2. Provide full details of your complaint, including the date, time, and information about the bet in question.
3. Fb77 my typically responds within 48 hours.
4. Complex cases may take up to 7 business days.

9.2 Final Decision

The decision of fb77 my shall be considered final and binding, unless intervention by an external regulatory authority is required.

Fb77 my reserves the right to change, amend, or add to any part of these Terms & Conditions at any time.

10.1 Notice of Changes

Members will be notified of significant changes via their registered email or SMS. Minor updates may be reflected on the website only.

10.2 Contact

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@fb77my.com
• Live Chat: Available 24/7
• Response Time: Under 5 minutes on average